Learn what happens when an organization effectively bridges the gap between Voice of the Customer programs and product innovation processes to drive profit and customer loyalty.
This white paper demonstrates how innovation success starts with linking existing Customer and Partner Relationship Management (CRM/PRM) software to product innovation processes, supported by an integrated product innovation management system to provide “360 Degrees of Insight”. This white paper also provides insight into:
You will learn how to increase customer retention, sales and support organization contribution to product strategy, and keep product requirements and roadmaps aligned with evolving market demands.