This Frost & Sullivan white paper will detail the benefits of video conferencing for small and mid-size organizations; highlight use cases for specific industries and personnel; discuss the relative merits of premises-based systems and hosted and managed services; and identify the key elements to look for in a business-grade video conferencing provider.

Small and mid-size organizations are encountering a transition in their businesses, and they must react to the new way of working to stay competitive in an increasingly global and virtual marketplace. More and more, employees are working from remote sites and home offices, while their customers and business partners are located all over the world. Even as companies strive to keep costs low and productivity high, they are faced with supporting a growing contingent of dispersed workers and customers, in the most effective way possible.

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