AI-powered bots can help you to innovate in popular messaging channels. Backed up by real people, the bots are capable of on-the-job machine learning to improve the customer experience. Coupled with this, on-board analytics give deep insight into customer behaviour, so you can fine-tune the bots to guide people's actions.
Read Oracle's 'The Next Step in Our Evolution—and Yours' iPaper to learn how to innovate with intelligent bots:
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