Where Is Your Organization On Its eCommerce Innovation Journey?

Changing customer expectations, ever-increasing payment options and the emergence of new competitors challenge merchants in all sectors to transform or fall behind.

In this report, experts from ACI and Ovum leverage global research to show how merchants can go beyond technology to create an enterprise-wide culture of innovation. You can:

• Benchmark your organization on the Culture of Innovation Index
• Discover the seven common characteristics of today’s payments experience trailblazers
• Explore the innovation gap and the risks associated with falling behind
• See how new payment options, including mobile and voice, will provide a major competitive advantage for merchants

Plus, we’ll give you concrete actions you can take today to advance your organization’s position on the Culture of Innovation Index.

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