Few changes have been as prevalent, as dominant, and as far-reaching as the evolution of the 'mobility of connectivity' (Internet / Social Media / Mobile / eCommerce).

The Internet has cobbled a fragmented world, its people, and the businesses that serve them closer together by providing unlimited access to information, making the material and the ability to use it possible anywhere at any time. This quantum leap has enhanced the consumer's ability to be more involved in all stages of a transaction. During the past 20-years countless business practices and procedures have been turned inside out and billion- dollar technology startups that are changing the world are now seemingly everywhere.

Think of the controversy, confusion, and opportunities that have ruffled and redefined the travel industry, the music industry, the movie industry, newspapers, books, libraries, job recruiters, taxi drivers, and the hotel industry.