Improving underwriting results through intelligent submission prioritization and triage

Underwriter capacity is a scarce resource resulting in dropped submissions, rushed quotes, inefficient allocation of resource, and a drag on profitable business growth. Underwriting capacity is difficult to scale; adding skilled underwriters is expensive, time-consuming, and carries the risk that more profitable growth won't be delivered. Instead, insurers can get more out of their existing underwriting capacity by using tools to prioritize the best submissions and line up the right actions. The approach incorporates experienced management priorities, underwriter judgment and analytic models.

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Published by Genpact