Service Transformation: Evolving Your Service Business in the Era of Internet of Things

Service Transformation: Evolving Your Service Business in the Era of Internet of Things

How can manufacturers create new revenue streams while also competing more effectively in a global market that seems fixated on lowest-cost production?

Service transformation, enabled by connected technologies and alternative service approaches, is the key to diversifying manufacturing revenue streams while generating unprecedented value for customers. In this paper, PTC, a global provider of technology platforms and solutions that transform how companies create, operate and service products, looks at changes that are enabling manufacturers to redefine service. PTC commissioned International Data Corporation (IDC), the premier provider of market intelligence, to provide research, analysis and commentary on evolving market dynamics.

w aaaa12480 - Service Transformation: Evolving Your Service Business in the Era of Internet of Things

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