The future belongs to businesses that empower their customers with Chat to track orders, resolve issues, and make purchases. The Big Book of Chat Commerce eBook shows you how to make the right investments in Chat to build customer engagement and loyalty, and drive revenue.

Chat apps have surpassed social media networks in popularity, with nearly 6 billion people around the world using chat platforms like WhatsApp, Facebook Messenger, and Apple Business Chat every day. Consumers converse with friends and family, and now want to transact with businesses on Chat.

With this eBook as your guide:

• Learn how to make Chat Commerce part of your digital transformation strategy.
• Understand the difference between Chat Commerce solutions and branded apps.
• Help quantify how improved customer experience in Chat drives customer growth and revenue.
• Read a short financial services case study highlighting the immediate benefits of a Chat Commerce deployment.

Future proof your businesses’ digital commerce strategy with Chat Commerce today.

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