The Digital Bankers Dilemma: Inside Out or Outside In?

The Digital Bankers Dilemma - The Digital Bankers Dilemma: Inside Out or Outside In?

Managing the transition from branch-and-phone to web-and-mobile interactions is complicated. Balancing the customer needs with operational goals often comes down to a single critical question, “Should we build our mobile app from the inside out or the outside in?”

kony logo e1536786277983 - The Digital Bankers Dilemma: Inside Out or Outside In?

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