Artificial intelligence (AI) is a hot topic in commerce marketing and may be the fastest growing technology trend today. Experts believe AI will have a huge impact on our daily lives, our interactions with one another and the broader economy.
- According to Accenture and Frontier Economics, AI has the potential to double annual economic growth by 2035 in 12 developed economies that, together, generate more than 50% of the world’s economic output.
- Google Alphabet’s Director of Engineering Ray Kurzweil predicts machines will be smarter than humans by the year 2029.
- In its report Predicts 2017: Marketers, Expect the Unexpected, Gartner research estimates that AI bots will power 85% of customer service interactions by 2020.
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