Based on US and EMEA market survey research from IDG
Are the business automation technologies at your financial institution creating experiences that enable your employees to better-serve and anticipate the needs of your customers, establish human connections, and create stronger customer relationships?
Download this eBook to learn how your financial institution’s use of automation compares in a world where:
- 42% of respondents think that how they use automation is helpful “to a great extent” in forming stronger customer relationships.
- 47% of respondents report that their organization’s use of technology enables them to spend significantly more time with customers.
- Only 39% see significant ability to respond to customer needs creatively.