How to create a more resilient environment for operational maturity and a better customer experience

Today, SREs impact all phases of the software lifecycle – from ensuring product and engineering teams consider requirements that support reliability, such as graceful degradation, to validating automation and the architecture of massive internal platforms and services. It’s no exaggeration to say that achieving high-performance SLA targets within enterprise organizations begins with a foundational site reliability engineering strategy.

In this eBook, Patrick Bergstrom, StormForge CTO and former SRE lead for UnitedHealth Group and Best Buy, outlines the top five best practices to help spark the right conversations and guide your journey as you advance the maturity of your operations and SRE team.

By reading this ebook, you’ll learn…

• How to foster trust in your SRE team with other key stakeholders from across the enterprise.
• What production readiness questions product managers should be able to answer prior to release.
• How to drive availability towards 99.95% and beyond by adopting industry-proven practices from best-in-class enterprises.

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