Answering services are more robust than simply managing the incoming calls for a business. This eBook shines a light on the lesser-known tasks answering service agents cans perform.

Answering services have been around for many years. Perhaps you've even used one in the past for message taking or call forwarding.  It's essential that answering services keep up with the rapid pace of the business world, evolving as it does. The tasks agents manage now might shock you.

In this eBook, you'll gain a better understanding of:

• How answering services work for businesses;
• The tasks answering services can manage beyond inbound phone call answering;
• How important the phone is to your customers.
   

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