As companies look to connect to a global and distributed workforce, it's important to understand the diverse communities that make up these groups. Communications and collaboration preferences are often as diverse as the communities.
The Fuze Communications Index uncovers patterns and unique elements in the way different groups communicate and collaborate. The report analyzes 5 million workers, 20 million phone calls, 33 million messages, and 2.5 million meetings.
This report shows that technology improves collaboration and communication processes, enabling:
- Companies to more easily identify and enact solutions for long-standing productivity and engagement hurdles
- An expansion of the remote and distributed workforce, in line with future of work trends
- A strengthened company culture that takes into account the various differences in cultural communication preferences across age demographics, the United States, and worldwide
Download the report