Meter to cash carries a lot of weight in the utility industry. It’s more than just a catchy phrase to describe an ideal. Meter to cash is higher revenue, it’s lower operating costs, it’s better accuracy, and it’s streamlined operations. Meter to cash is the entire process through which utilities collect revenue for the consumption of their services.
So it’s easy to see why meter-to-cash performance could present a challenge, and why that challenge could have a major impact on the utility itself. Sometimes drawing that line from the service point to the revenue and everywhere in between isn’t always so straightforward. Add in the complexities of multi- service utilities or unbundled offerings, plus an extreme in ux of meter data from a new smart meter program, and you’ve got an even bigger challenge.
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