Mapping the New eCommerce Customer Journey

In this eBook, you’ll find best practices used by top eCommerce companies to boost sales through better fulfillment and delivery

Table of Contents:

• The Website is Your New Showroom
• The Product Page is the New Sales Associate
• The Digital Shopping Cart is the New Cashier
• From Shopping Bag to Shipping Box
• Returns Without a Customer Service Desk
• Winning in the New eCommerce World

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