A Frost & Sullivan Virtual Think Tank Summary Article

Bots and Virtual Assistants (VAs) are emerging technologies that many leading organization are striving to implement. As the experts know, it’s not just about the implementation of Bot and VA technologies; it’s about leveraging them in intelligent ways to better serve customers, to enhance the customer experience and to improve the bottom line. Read this summary report to learn how forward-thinking businesses are integrating Bots and VAs into their customer experience.

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