This template helps you to produce a project communications management plan. The purpose of this plan is simply to ensure all formal communications with the project stakeholders are managed properly.

These recorded communications are essential for the proper management of a project ensuring its objective is achieved in a timely fashion with financial prudence whilst attaining user acceptance.

This plan enables him or her to know:
• Who to communicate with
• What needs to be communicated
• When to communicate
• How to conduct the communication.

It is essential that as a project manager you manage and satisfy the expectations of the stakeholders, which can vary considerably. The main aim for any project manager who is solely responsible for managing communications during a project is to ensure that every communication is effective. This means three things must occur:

• 1) The information people need to perform their role gets to them in a timely fashion and is complete.
• 2) No-one should receive irrelevant or inappropriate correspondence.
• 3) Issues / problems are identified at the lowest levels and a proven escalation process is defined.

This can take many forms and using the best tool and technique for each communication is one of the essential skills to 'good' communication management.

Communicating in a well-structured and informative manner keeps all parties focused on and motivated to attain the project objective.

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