In the banking industry, manual processes negatively affect the business and result in poor customer experiences. Digitizing processes can generate greater efficiencies, as well as higher revenue and profits. DocuSign has helped banks of all sizes digitize processes ranging from lending to account servicing, customer service, legal and compliance and more. SEFCU, a New York-based credit union, has revolutionized its business with DocuSign. SEFCU first used DocuSign when implementing a new lending platform and then deployed DocuSign to go paperless. The result has been reduced transaction times, greater client convenience, and a stronger brand identity.