Fire, Safety & Security Field Service – LN Curtis Case Study
Delivering maximum productivity and enabling growth with FieldAware
Based in Oakland, California, LN Curtis manufactures and services equipment used by modern-day heroes: Firefighters, law enforcement, and first responders.
FieldAware’s field service hub simplifies field service management and puts the focus of the technology in the field. The dynamic solutions drive maximum productivity from field workers while providing real-time information and reporting to the back office.
For LN Curtis, FieldAware’s Netsuite Connector saved time and freed up resources by relaying information from one system to the next, with no downtime so they always had visible data throughout all key systems.
- Increasing the average service jobs per day from 15 to over 30-40 service jobs with field service automation.
- Reducing the amount of time service technicians take to process paperwork by 90 percent with field technician enablement.
