APAC insurers can work better, faster, and smarter while improving customer experience

The increase in digital adoption during the pandemic accentuated APAC insurers' struggle with legacy systems, highlighting the importance of system modernization. Our study of 114 system modernization decision makers and influencers in the APAC insurance industry sheds light on the typical modernization journey, as insurers recognize its positive impact on customer satisfaction and long-term business success.

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