Learn how to troubleshoot physical layer problems, quickly resolve common network user complaints – “can’t connect, connection drops and network is slow” and get an in-depth overview on troubleshooting switches.

This comprehensive, 115 page guide provides frontline network troubleshooters with practical advice on how to maintain LANs and solve common layer 1 and 2 problems. This guide addresses the challenges network professionals face when it comes to network troubleshooting and outlines eight key steps every technician should know to aid in successful troubleshooting.

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