Getting Closer to Your End User: Automating the Last Mile in IT Support | eGuide

Getting Closer to Your End User: Automating the Last Mile in IT Support | eGuide

Sometimes communication IS the bottleneck. Learn how automating the last mile in IT support can help your IT support team close more tickets faster.

Many ITSU systems that use ticket reporting channels see unsatisfactory resolution times due to communications bottlenecks.

Learn how ticket reporting through an Intelligent Virtual Assistant (IVA) can help your team automate and autonomously resolve various issues, including triage, troubleshooting, and complex P2/P3 issues.

w aaaa12663 - Getting Closer to Your End User: Automating the Last Mile in IT Support | eGuide

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