How can Nordic Banks better embrace a customer centric-culture?
An interview with Danske Bank – 4 tips to achieving customer-centricity for Nordic Financial Services Companies.
In order to stay ahead Nordic banks need to better integrate their understanding of the modern day consumer, who are more cautious and selective with their money than ever before with their current strategies.
This article puts forth four points for the Nordic financial industry to consider as they travel along their journey to complete customer-centricity.
