How Live Video Assistance Brings In-store Experience and Results to your Ecommerce Channel
Live Video Help Delights Customers and Accelerates Online Sales
As best-in-class retailers are grasping the importance of maintaining a consistent, personalized experience across in-store and online interactions, the popularity of online live video assistance is exploding across a variety of platforms, enabling a better customer experience.
Download the new report from Vee24, How Live Video Assistance Brings In-store Experience and Results to your Ecommerce Channel to discover how merchants are using integrated voice, video, text and co-browsing to deliver results for both shoppers and merchants that are more like traditional retail – in customer satisfaction and sales conversion.
You’ll see how live video assistance can help you:
- Improve conversion rates through a better customer experience.
- Create higher average order values (AOV) by helping customers find the right products.
- Increase customer satisfaction by promptly answering questions and providing details.
- Resolve issues quickly by being able to see orders, error messages or product issues.
