How to use behavioural insights to maximise positive marketing outcomes
Improve the customer experience and boost campaign performance by using data to better understand – and – predict – customer behaviour.
In marketing it is important to know ‘what’ has happened but it is even more important to know ‘why’ something has happened and to use this knowlegde for future campaigns.
Behavioural modelling is an analytical marketing method that explores the ‘why’ behind customer behaviour. It goes beyond analysing customer journeys into predicting them. In this eGuide, we show how you can learn from past behaviour and predict your customers' next steps to actively influence their individual customer journeys and thus, deliver positive marketing outcomes. Download the eGuide now to learn how your business can benefit from behavioural modelling.
