Migrating Your Interactions Recording to Microsoft Teams
You already know that Microsoft Teams is a winner, thanks to its powerful instant messaging, online meetings, calling and web conferencing capabilities. But after you’ve migrated, how can you be sure that you’ll still be able to fulfil all your interaction and compliance recording obligations? Say hello to AudioCodes SmartTAP 360° Live, a Microsoft-certified intelligent, fully-secured enterprise recording solution for all interactions.
A surprisingly common scenario that we at AudioCodes often encounter is an organization that wants to move over to Microsoft Teams but still has compliance recording users on its current telephony infrastructure.
If you’re in the same position, you’ll appreciate how important it is to keep your recording capabilities and have access to all of your historic recordings. Doing otherwise might leave you wide open when it comes to adhering to regulatory regimes like MiFID II and GDPR, with the potential for substantial penalties being levied against your organization for failure to comply.
