Keep customers happy with the right service and support including a single point of contact, collaborative software, a deep knowledge base and easy self service.
Learn how to keep your customers happy by offering the right service and support. Read why a single point of contact (customer service agent), collaborative software, a deep knowledge base and easy self-service work together to provide the foundation of:
In this Best Practices white paper, also find out how Microsoft Dynamics CRM 3.0 and Neocase 10 work together to provide the most efficient CRM program available today.