Optimizing Omni-channel Retail through End User Experience Management
Strategies & real-world case studies for driving excellent End User Experience with Aternity Workforce APM
Read the value End User Experience Management can deliver for Retail IT as they work to ensure a seamless customer shopping experience across mobile, virtual, and physical devices — essentially any Point of Sale (POS):
- How Retail IT can ensure excellent end user experience for all of the applications and any of the devices customers rely on throughout the buying cycle
- A summary of the core Workforce APM capabilities used by Retail IT to measure, manage, and improve workforce productivity
- Three real-world case studies covering (1) how mobile End User Experience Management enables new retail experiences, (2) the critical path for ensuring that virtualized apps are delivering excellent quality of service, and (3) how Retail IT can avoid significant performance issues around physical POS and register devices
Learn how global retailers leverage Aternity Workforce APM to proactively assure excellent end user experience, enabling their staff to provide excellent customer service.
