This free eBook will give you an understanding of the coaching principles you will need to run a successful coaching program.

This book discusses the use of external coaches and the issues that confront managers who act as coaches to their own team. It describes key aspects of coaching including: active listening, building rapport, asking questions, demonstrating empathy, using intuition, goal setting and giving feedback.

You will learn:

• What coaching can achieve for your team
• The differences between coaching, training, mentoring and counseling
• How to establish the right mindset for effective coaching
• The advantages and disadvantages of internal, external, formal and informal coaching
• The key principles of successful management coaching in the workplace

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