Financial institutions face a number of important challenges: how to succeed in today’s highly complex operating environment while also investing for the future.

This 2018 report from ACI and Ovum explores strategic plans and IT investment trends and provides an explanation of how the views of the different players in the ecosystem contrast.

Highlights include:

• Investments in online payment capabilities on both the consumer and the merchant sides of the value chain remain a high priority.
• The rollout of new real-time payment (RTP) infrastructure in 2017, most notably in the US, Australia, and the SEPA zone, has driven a marked change in attitudes.
• Attitudes around open banking have changed dramatically in the past 12 months, driven by the rapid growth activity in Europe in particular.

Download this report to learn what it takes to succeed in a rapidly changing environment.

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