Retaining Britain’s Hospitality Workers
How the UK can avoid a crisis in the hospitality sector
The hospitality sector in Britain is facing an impending crisis of a lack of willing and skilled workers. By addressing four key areas, the effects of this crisis can be minimised. This report explores how:
- Retention can be improved by focusing on pay, benefits and work/shift stability.
- Resilience is in-built into the industry
- Upskilling is not a key consideration for those entering the sector
- Digital technology is vital to improving employee management and scheduling – and therefore retention.
