This eBook outlines how organizations can leverage showback and chargeback to impact IT costs–to improve awareness and accountability, and to shape demand and consumption.

Follow the guiding principles outlined in this eBook so you can:

• Eliminate labor-intensive manual billing
• Get rid of high-level, indefensible IT allocations
• Put an end to the notion that IT is free
• Reduce frustration by business leaders about their IT costs

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