The network technology inside Boise Police Department's cruiser fleet was outdated, expensive, and difficult to maintain. Eugene Smith, Deputy Chief of Operations, had a forward-thinking vision to upgrade the network to enable officers to spend more time patrolling, adapt to evolving technology, and reduce the amount of IT resources needed to maintain the network—all in the face of an unmoving budget. Working with the City of Boise's Information Technology department, Deputy Chief Smith implemented a solution combination of Cradlepoint wireless routing devices and NetCloud Manager to provide a stable, flexible, and easily maintained network while reducing both capital expenditures and operating expenses.

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