Download this kit to learn everything you need to know about Customer Service.

The Essentials of Customer Service– 2024 Kit brings together the latest information, coverage of important developments, and expert commentary to help with your Customer Service related decisions.

The following kit content will help you get the most out of your Customer Service search:

• The ultimate guide to microlearning
• Digital Transformation in Retail
• Top B2B Commerce Insights: A Guide for Tech Leaders and Innovators
• Agent Experience Management: Developing Multifaceted Skills for Contact Center Excellence

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