The Field Service Effect
Download the full report to see how ServiceMax drives productivity, revenue, customer satisfaction, and compliance.
A new study of nearly 140 ServiceMax customers by Wakefield Research revealed modernizing service operations – from equipping technicians with mobile devices to rigging equipment with IoT sensors – can have a dramatic effect across board-level objectives.
For example, ServiceMax customers experience:
· 13% increase in Service Revenue
· 11% improvement in Customer Satisfaction
· 18% increase in Productivity
