10 Digital Lending & Account Opening Priorities for 2021… and Beyond

Here's a hint, this isn't really about predictions at all!  We've narrowed down at least 10 priorities for the New Now and even the New Next!

Table of Contents:

• Chapter 1: Speed Matters, More Than Ever
• Chapter 1: Friendly Service in a Hands-off World
• Chapter 3: You Can't Over-simplify Simplification
• Chapter 4: Data is Going to be Your Friend
• Chapter 5: Change Begins at Home – Internal Culture in the New Now
• Chapter 6: Build a Better GPS
• Chapter 7: The Difference Between "Great" and "Average" is Your Staff
• Chapter 8: Your Busiest Branch Will be Held in Your or Your Customer's Hand
• Chapter 9: Digital Awareness is Growing (We still talking about this?)
• Chapter 10: "Always On" Credit Has Arrived

A guide of priorities you can plan for and put into action.  

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