An analysis of retailers’ and brands’ omnichannel program offerings and execution

Total Retail, in conjunction with Radial, a leading omnichannel commerce technology and operations provider, are excited to release the third annual ranking of 100 publicly traded retailers based on their omnichannel capabilities and programs offered, as well as the execution of said programs.

In addition to ranking the individual retailers, this report offers a comprehensive view into:

• the omnichannel retail trends driving the industry forward;
• the omnichannel programs these 100 top retailers have implemented year-over-year, showing some interesting results; and
• where retailers have started investing in order to improve the omnichannel customer experience, from marketing to store operations to supply chain, and more.

Download this resource to benchmark your company’s omnichannel programs against the competition. See the areas in which your business is strong and, conversely, where it’s deficient, and then create a plan to take advantage of potential omnichannel opportunities.

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