As businesses adjust to the 'new normal' that's been thrust upon them by the global pandemic, many manufacturers have either launched or enhanced their online sales channels. With consumers spending $347.26 billion online during the first six months of 2020 — up 30.1% compared to the same period in 2019 — manufacturers are putting more effort into digital transformation in an effort to harness both the B2C and B2B sides of their businesses.
The same companies are managing new tax requirements and compliance issues, both of which were originally spurred on by legal tax nexus decisions like South Dakota v. Wayfair, and that have become even bigger challenges during this period of rapid e-commerce growth.
In this report, we look at the quick pivots that manufacturers have made to online selling, show how these shifts have impacted their tax compliance requirements, and highlight how an automated tax compliance solution streamlines these activities, frees up valuable human resources, and keeps customers happy.