Your one-stop-shop for culture transformation
Harness your data, unlock insights and transform your culture — a complete ‘how-to’ guide.
It’s no secret that company culture drives good conduct, creating to a fairer and more prosperous financial services industry.
And regulators across the globe know this too. The impact of a firm’s culture on customer outcomes, and therefore the wider market, is increasingly becoming an area of regulatory scrutiny. Businesses can’t afford to put off addressing it any longer.
Those at the start of the culture change process often have a number of complex questions, for instance:
- What sort of data should we be collecting?
- How is this data best utilised?
- How can we go about measuring positive changes?
- How can we ensure staff are engaged with the process?
In this deep dive guide, we take a closer look at some striking trends we’ve seen from businesses that have already undertaken a cultural transformation, accompanied by insight into the key lessons to be learned.
Our experts also offer some practical tips that you can use today to help your own business kick start its journey towards an open, dynamic and healthy culture.
