At this year’s Eastern European Shared Services & Outsourcing Week discover insights from industry experts and discover how decrease your attrition levels — for good.

• Learning from the best – hear from more speakers from SSON’s “Top 20 Globally Most Admired Shared Service Centres”, and more 2017 award winners, than ever before!
• Hear essential insights from leaders at different stages of their RPA journeys and discover HOW to operationalise Robotic Process Automation to dramatically alter your business
• Develop your retention strategy to win the talent war – discover insights from industry experts and discover how decrease your attrition levels – for good.
• Customer-experience focused panel – explore how to develop an award winning customer experience strategy to develop trust in your SSC offering.
• Attend our site-tours and gain practical insight as to the day-to-day operations of other SSCs in different stages of maturity
• Deep-dive into the issues that make the biggest difference to your SSC organisation. Take the time to really work through the opportunities and challenges that you’re facing, brainstorm solutions with other attendees and debate solutions & new direction with expert workshop leaders.
• Tailor your experience with Interactive Discussion Groups, track and maturity streams, in order to connect, learn and benchmark with your peers and gain insights tailored to you and your SSC

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